Frequently Asked Questions
Everything you need to know about Puebco's industrial-inspired home goods.
What is the design philosophy behind Puebco products?
Puebco focuses on creating products from recycled materials and found objects, blending an industrial aesthetic with functional utility for the modern home.
How long does shipping take?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days depending on your location.
What is your return policy?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that certain vintage or recycled items may have unique characteristics that are not considered defects.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
Are your products handmade?
Many of our products are handcrafted or repurposed from industrial materials, meaning slight variations in finish and texture are a natural part of the item's character.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.